The Power of Push Alerts from your Order Ahead Mobile App – Coffee Shops

The Power of Push Alerts: Connecting Coffee Shops with Customers

Imagine having the ability to connect directly with your customers, right in the palm of their hands, at the exact moment you want. With Espressly’s push alert feature, your coffee shop can now do exactly that. With the Espressly dashboard panel, you can craft targeted messages that go straight to your customers’ phones through your white-label mobile app. It’s about creating personalized, real-time connections that drive sales, loyalty, and engagement.

Targeted Messages, Maximum Impact

The real power of push alerts lies in their ability to be targeted and personalized. Within the Espressly dashboard, coffee shops can easily compose messages and decide exactly who should receive them. Whether you want to encourage new users to place their first order or reward your most loyal customers, the possibilities are endless:

• New App Users: Send a friendly reminder to customers who have downloaded the app but haven’t placed an order yet. A simple message like, “Haven’t tried us yet? Your first coffee is waiting with a 20% discount!” can be the nudge they need to make that first purchase.
• Frequent Customers: Show appreciation for your regulars with personalized offers. Send a push alert to those who have ordered over 100 times: “You’re amazing! To thank you for being a loyal fan, enjoy a free pastry with your next coffee.”
• Countless Segments: Create custom groups based on preferences, activity, or loyalty levels. Whether it’s targeting customers who haven’t visited in a while, promoting seasonal drinks to those who love new flavors, or encouraging loyalty program participation, you can create countless segments that receive just the right message.

Boost Sales and Customer Loyalty

Push alerts are a proven tool for boosting sales and driving engagement. By reaching customers directly through their mobile phones, you can keep your coffee shop top of mind, encourage more frequent visits, and promote your offerings in a way that feels personal and relevant. Sending timely offers, highlighting new menu items, or reminding customers of loyalty rewards can all help to create a deeper connection and boost your bottom line.

Starbucks: A Success Story in Push Alerts

Take inspiration from Starbucks, a leader in the coffee shop industry and a prime example of push alerts done right. Starbucks uses push notifications to drive sales by promoting seasonal beverages, reminding customers of reward points, and encouraging re-engagement through exclusive offers. By sending timely, personalized messages, Starbucks keeps their customers actively using their app, leading to increased loyalty and higher order frequency. Starbucks has demonstrated that push alerts are not just a feature—they are a powerful sales driver.

Unlock the Power of Connection

With Espressly’s push alert feature, your coffee shop can benefit from the same type of direct customer connection that has made Starbucks’ mobile app so successful. Take advantage of the Espressly dashboard to craft targeted, effective messages that resonate with your audience and encourage them to take action. Whether it’s promoting a new drink, reminding customers of their favorite orders, or simply saying “thank you” to your loyal patrons, push alerts put the power of customer connection right at your fingertips.